For tenants
If your rental is managed by Namaste Boston Homes, here's how to get things done.
Report a maintenance issue
Use your tenant portal (link in your welcome email) or call our emergency line for anything urgent — no heat, active leak, no water, or a safety issue.
Pay your rent
You pay rent directly to your landlord's account (ACH, check, or however your lease specifies) — we don't collect or hold rent. Your lease packet has the exact payment details.
Lease renewals
We'll reach out about 60–75 days before your lease ends with renewal terms or next steps. You can also ask us anytime.
Questions about your lease
Reach out any time — we handle day-to-day management for your landlord and can answer most lease questions directly.
In an emergency?
Call us right away — no heat, active flooding, no water, or a gas smell are always emergencies.
(781) 343-1840Want to know your rights as a renter, or need renters insurance? See our tenant resources.
Are you a property owner? Learn about our property management service.